FAQ´s
FAQ – Bestellung
SHIPPING
Yes, we ship worldwide via premium carriers.
We do not offer free shipping. Please check the following information for shipping rate for your region:
| Destination | Standard | Cost |
|---|---|---|
| Germany | 2-5 Days | €7,9 |
| EU | 2-5 Days | €20 |
| Switzerland | 3-6 Days | €20 |
| Norway | 2-5 Days | €20 |
| Russia | 10-15 Days | €30 |
| USA & Canada | 6-9 Days | €20 |
| Hong Kong | 6-9 Days | €20 |
| Asia | 6-9 Days | €30 |
| International | 6-9 Days | €30 |
No. We cannot ship to PO boxes as this is a company limitation.
You will receive an email with tracking once your order has shipped. You can also find shipping or order status from your My Account page. If you have not received an email confirmation, Contact Us for further information.
Products must be returned within 14 days of delivery.For more information, visit our Shipping & Returns page.
PAYMENT
How can I pay for my order?
You can pay using the following methods:
VISA, MASTERCARD, AMERICAN EXPRESS, MAESTRO: Worldwide
PayPal: Worldwide except for China and South Korea
SOFORT: Austria, Belgium, Germany, Switzerland.
United States sales tax is based on the state to which the order is shipped and only applies if your item is being shipped within the US.